Privacy Policy

Last updated: 22 October 2025

Crewshell Solutions (“Company”, “We”, “Us”, or “Our”) respects Your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how We collect, use, and disclose Your information when You use our website, services, and applications (collectively, the “Service”), and informs You of Your privacy rights under applicable law.

By accessing or using the Service, You agree to the collection, use, and disclosure of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Capitalized words in this Privacy Policy have the meanings defined below. Singular and plural forms of these words have the same meaning.

Definitions

  • Account: A unique account created for You to access our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares or voting rights.
  • Company: Crewshell Solutions, Unit B1 Centurion Business Park, Corner Bosmansdam Road and Democracy Way, Milnerton, Cape Town, 7440.
  • Cookies: Small files placed on Your device by a website containing details of Your browsing history or preferences.
  • Country: South Africa
  • Device: Any device that can access the Service, including computers, cellphones, or tablets.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: The Website and associated services.
  • Service Provider: Any third-party company or individual who processes data on Our behalf.
  • Usage Data: Data collected automatically from Your use of the Service, such as device type, IP address, browser type, or pages visited.
  • Website: Crewshell Solutions, accessible at www.crewshellsolutions.com
  • You: The individual or entity accessing or using the Service.

2. Collection and Use of Your Personal Data

2.1 Types of Data Collected

Personal Data

We may ask You to provide personally identifiable information, including but not limited to:

  • Name and surname
  • Email address
  • Phone number
  • Address (street, city, province/state, ZIP/postal code)


Usage Data

We collect information automatically when You use the Service, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and operating system
  • Mobile device identifiers and diagnostic data


Tracking Technologies and Cookies

We use Cookies, web beacons, and similar technologies to analyze activity, enhance functionality, and improve user experience. Types of Cookies include:

  • Essential Cookies (Session): Required to provide core Service features.
  • Cookies Policy / Notice Acceptance Cookies (Persistent): Track whether You accepted the use of cookies.
  • Functionality Cookies (Persistent): Remember Your preferences and login information.


You can manage or refuse Cookies through Your browser settings; however, some parts of the Service may not function properly without them.

3. Use of Your Personal Data

We use Your information for purposes including, but not limited to:

  • Providing, maintaining, and improving the Service
  • Managing Your Account and registration
  • Performing contracts or transactions with You
  • Contacting You regarding updates, services, offers, or requests
  • Analyzing usage trends, promotional effectiveness, and Service improvements
  • Facilitating business transfers, mergers, or asset sales

3.1 Sharing Your Personal Data

We may share Your Personal Data with:

  • Service Providers: To monitor and analyze Service usage or contact You.
  • Affiliates: For internal business purposes, under the same privacy obligations.
  • Business Partners: To offer products, services, or promotions.
  • Other Users: When You interact publicly within the Service.
  • With Your Consent: For any purpose You authorize.

4. Retention of Your Data

We retain Personal Data only as long as necessary for the purposes outlined in this Policy or to comply with legal obligations. Usage Data is generally retained for a shorter period unless required for security, analytics, or legal reasons.

5. Transfer of Your Data

Your data may be processed in locations outside South Africa where data protection laws may differ. By using the Service, You consent to such transfers. We take all reasonable steps to ensure Your data remains secure during international transfers.

6. Deletion of Your Personal Data

You have the right to request deletion of Your Personal Data. You may:

  • Delete certain information directly in Your Account settings
  • Contact Us to request access, correction, or deletion of Your data


Certain data may be retained if legally required.

7. Disclosure of Your Data

We may disclose Your Personal Data:

  • During Business Transactions: In the event of mergers, acquisitions, or asset sales.
  • For Law Enforcement: When required by law or valid public authority requests.
  • For Legal Protection: To enforce legal rights, prevent wrongdoing, protect property or safety, or limit liability.

8. Security of Your Data

We use commercially reasonable measures to protect Your Personal Data. However, no system is completely secure. Transmission or storage of information cannot be guaranteed as 100% secure.

9. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children under 13. If You believe a child has provided Personal Data, contact Us immediately.

10. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and recommend reviewing their privacy policies.

11. Changes to This Privacy Policy

We may update this Policy occasionally. Changes will be posted on this page with an updated “Last updated” date. We may also notify You via email or prominent notice before changes take effect.

12. Contact Us

If You have questions about this Privacy Policy, contact Us: